DIAGNOSIS → FIX → ONGOING CONTROL

Your system is costing you
more than you think.

Slow response times, unplanned downtime, and cloud bills that keep growing — these aren't technical problems. They're revenue problems. We find them, fix them, and make sure they don't come back.

Diagnosis delivered in 10–15 days  •  Executed by the founders  •  Remote, Europe-ready
How we work

Find it. Fix it. Keep it that way.

Three stages that turn unpredictable, costly operations into something you can rely on and budget for.

01
Diagnosis

Where it hurts: You know something is wrong. You just don't know what — or what it's costing you.

In 10–15 days we audit your infrastructure and pinpoint the specific failures driving slow response times, unplanned downtime, and inflated cloud bills. You get a prioritised action plan ranked by business impact — not by technical complexity.

  • Identify the exact cause of slowness and instability
  • Quantify what each problem is costing per month
  • Receive a clear, prioritised fix roadmap
Start with Diagnosis
02
Shielding

Where it hurts: Every hour of downtime costs clients, revenue, and trust.

We fix the structural failures found in the diagnosis — with a full rollback plan and zero unplanned downtime. The result: your system handles the same load at a fraction of the current cost, and your team stops firefighting.

  • Eliminate the root causes of outages and slowness
  • Cut cloud spend without sacrificing capacity
  • Scale confidently — no more "let's hope it holds"
Fix the problem
03
Governance

Where it hurts: Problems always come back. Costs creep up. Nobody notices until it's too late.

We put monitoring and cost controls in place so you see issues before your clients do. Cloud bills become predictable. Engineering decisions become data-driven. You stop reacting and start planning.

  • Real-time visibility into system health and cost
  • Alerts before problems affect users or revenue
  • Monthly reporting your CFO can actually read
Get ongoing control
Who we work with

Leaders who are tired of paying for problems they can't see.

We work with CTOs, ops directors, and founders who know something is off — costs too high, system too fragile, team always in reactive mode — but don't have the bandwidth to dig in themselves.

  • Cloud costs growing faster than the business
  • Incidents that keep repeating with no permanent fix
  • A critical system that nobody fully understands anymore
  • A migration or integration that can't afford to fail

"Most teams fix symptoms. We remove the cause — and put the numbers on the table."

  • Cost reduction: We identify and eliminate waste in cloud and infrastructure spend.
  • Predictability: No more surprise bills or unplanned outages at month end.
  • Efficiency: The same infrastructure doing more — without adding headcount.
Track record

Results measured in euros saved and incidents avoided.

Healthcare — SaaS platform
System kept crashing under load. Client was about to cancel.
  • Diagnosed the root cause in 5 days — a single query pattern under concurrency
  • Fixed with zero unplanned downtime and a full rollback safety net
  • Client renewed and expanded the contract within 30 days

Contract saved. Infrastructure cost down 40%.

Operations — mid-size company
Cloud bill growing 20% per month with no clear reason.
  • Audited 3 months of spend and identified 6 categories of waste
  • Automated redundant processes that were running on oversized instances
  • Reduced monthly cloud spend by 35% in the first 60 days

€2,400/month saved. Same capacity. Less complexity.

About VICS

We've seen this before. We know where to look.

VICS was founded by Cristiano Araújo, a data and infrastructure specialist with over a decade working in environments where failure isn't an option — healthcare, government, and high-growth SaaS.

We built our three-stage method because most teams treat symptoms. We go after causes — and we put the business impact in writing before we start.

We work fully remote, with clients in Brazil, Portugal, and across Europe. Engagements in English and Portuguese.

BrazilPortugalRemote-first
VICS methodology: three-pillar performance framework

What is your system costing you right now?

Tell us what's happening — slow system, runaway costs, a critical integration that keeps breaking. In one conversation we'll tell you whether we can help and what it would take.

Reply within 2 business hours  •  Remote, Portugal & Europe  •  English and Portuguese